Frequently Asked Questions
Everything you need to know about shopping with SHREE
What is SHREE's typical shipping timeline?
We process orders within 24-48 hours. Domestic deliveries usually arrive within 3-5 business days, while international shipping may take 7-12 business days depending on the destination.
How do I ensure I select the right size for ethnic wear?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart. If you are between sizes, we suggest choosing the larger size for a comfortable fit.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags intact. You can initiate a return through our online portal or contact customer support for assistance.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes within India. For international orders, we accept all major credit cards, debit cards, and secure digital payment gateways.
How should I care for my SHREE garments?
To maintain the longevity of our fabrics and embroideries, we recommend dry cleaning for heavy ethnic wear and a gentle hand wash in cold water for our daily wear cotton collections.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email and SMS containing a tracking link and a unique AWB number to monitor your package in real-time.